Data Protection · Your Rights · How We Use Your Information
At p9992, protecting your personal information is not a legal formality — it is a genuine commitment. This Privacy Policy explains exactly what data we collect from Pakistani players, why we collect it, how it is stored and protected, who it may be shared with, and how you can exercise your rights over your own data at any time.
Six foundational privacy principles that govern every data decision at p9992.
p9992 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and the provision of gaming services. We do not gather data for its own sake. Every data point collected has a defined purpose and is retained only for as long as that purpose requires.
p9992 does not sell, rent, trade, or commercially exploit your personal data to third-party advertisers, data brokers, or marketing firms. Your name, CNIC number, mobile number, transaction history, and gameplay records are never offered to outside parties for commercial gain — under any circumstances.
All data transmitted between your device and p9992's servers is encrypted using 256-bit SSL/TLS. Personal data at rest is stored in encrypted, access-controlled databases. p9992 conducts regular independent security audits and penetration tests to identify and address vulnerabilities before they can affect player data.
Pakistani players using p9992 have the right to access the personal data held about them, request corrections, ask for deletion where legally permissible, and object to certain types of processing. p9992 maintains a dedicated process for handling data subject requests, with responses delivered within 30 days of a valid request being received.
p9992 holds your personal data for defined periods tied to the purpose for which it was collected. Account data is retained for the duration of the account relationship and for a defined period thereafter in compliance with anti-money laundering and gaming regulatory obligations. Data no longer required is securely deleted or anonymised.
p9992 will notify affected account holders in the event of a data breach that is likely to result in a high risk to their rights or interests, in accordance with applicable notification obligations. Marketing communications are only sent to players who have explicitly opted in, and opting out is always a straightforward, single-step process from within your account settings.
p9992 collects data across six categories, each tied to a specific and lawful purpose. No category is collected without a defined reason.
Full legal name, date of birth, CNIC number, nationality. Collected at registration and used for identity verification (KYC), age verification (21+ enforcement), and regulatory compliance.
Mobile phone number, email address. Used for account communication, transaction notifications, support correspondence, and — where consented — promotional communications.
Payment method details (JazzCash, EasyPaisa account references, bank account numbers for HBL/UBL/Meezan withdrawals), transaction amounts, deposit and withdrawal history. Never stored in full beyond what AML compliance requires.
Game sessions played, bet amounts, win/loss records, bonus usage, session durations, responsible gaming limit settings. Used for account management, fraud detection, responsible gaming monitoring, and regulatory reporting.
IP address, device type and identifier, browser type and version, operating system, screen resolution, time zone. Used for security monitoring, fraud prevention, and platform performance optimisation for Pakistani networks.
Records of your interactions with p9992 support, including live chat transcripts, email correspondence, and support ticket history. Retained for dispute resolution, quality assurance, and regulatory compliance purposes.
The data controller responsible for the personal data of p9992 account holders is the entity operating the p9992 platform at https://p9992.net under an international gaming licence. References to "p9992", "we", "us", or "our" throughout this Privacy Policy refer to this entity.
As the data controller, p9992 determines the purposes and means by which your personal data is processed. We are responsible for ensuring that all processing of your data complies with applicable data protection laws, including the requirements imposed by our international gaming licence authority, which align with internationally recognised data protection standards including those set out in the GDPR framework.
If you have any questions about how your personal data is handled by p9992, or wish to exercise any of your data subject rights, you may contact us via the channels listed in Section 14 of this Policy. All data-related enquiries are handled by p9992's dedicated privacy and compliance team.
Principle: p9992 collects only the minimum personal data necessary to provide you with a secure, compliant, and functional gaming experience. Every category of data collected is tied to a specific purpose, and no data is collected or retained beyond what those purposes require.
p9992 collects personal data through several channels, including directly from you during registration and gameplay, automatically through your use of the Platform, and from third parties involved in identity verification or payment processing.
Data collected directly from you includes:
Data collected automatically through Platform use includes:
Data received from third parties includes:
p9992 processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
Where p9992 relies on legitimate interests as the legal basis, we conduct a balancing test to ensure that our legitimate interests are not outweighed by your interests, rights, or freedoms. The results of these assessments are maintained in p9992's internal records of processing activities.
p9992 uses the personal data it collects for the following specific purposes:
p9992 uses cookies and similar tracking technologies on the Platform to support essential functionality, security, and — where consented — analytics and personalisation. A cookie is a small text file stored on your device when you visit a website.
Types of cookies used by p9992:
You may manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair your ability to use the Platform. Consent-based cookies may be declined or withdrawn at any time without affecting your ability to access core gaming features.
Core principle: p9992 does not sell, rent, or commercially share your personal data with third-party advertisers or data brokers. Sharing only occurs as described below, and only to the minimum extent necessary.
p9992 may share your personal data with the following categories of third parties in the specific circumstances described:
Given the international nature of p9992's gaming licence and the global infrastructure supporting the Platform, your personal data may be transferred to, stored in, and processed in countries other than Pakistan. These may include countries where p9992's servers are located and where its service providers operate.
Where personal data is transferred outside Pakistan, p9992 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Pakistan. Such safeguards may include:
You may request information about the specific safeguards applicable to any international transfer of your data by contacting p9992's privacy team via the details in Section 14.
p9992 retains your personal data for defined periods determined by the purpose for which it was collected and the legal obligations applicable to our gaming licence. The following retention periods apply:
At the end of the applicable retention period, personal data is either securely deleted or anonymised such that it can no longer be attributed to an identified individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.
As a p9992 account holder and data subject, you have the following rights in relation to your personal data. To exercise any of these rights, please contact p9992 via the details in Section 14. p9992 will respond to all valid data subject requests within thirty (30) days of receipt.
Request a copy of all personal data p9992 holds about you, along with information about how it is processed and why.
Request correction of inaccurate personal data. Some corrections (e.g., name, CNIC) may require re-verification documentation.
Request deletion of your personal data where p9992 no longer has a legal basis for retaining it. Note: AML and gaming regulatory obligations may require retention of certain data regardless of this request.
Request that p9992 limits the processing of your data to storage only, pending resolution of a dispute about the accuracy or lawfulness of the processing.
Receive your personal data in a structured, commonly used, machine-readable format, and transfer it to another controller where technically feasible.
Object to processing based on legitimate interests (including profiling) and to processing for direct marketing purposes. Marketing objections take immediate effect.
p9992 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. Key security measures include:
Despite these measures, no internet transmission or digital storage system is completely secure. p9992 cannot guarantee absolute security, but commits to maintaining and continuously improving robust, industry-standard protections for all player data.
p9992 is strictly an adult platform. The p9 992 Platform is not directed at, designed for, or intended to be used by persons under the age of 21. p9992 does not knowingly collect, process, or retain personal data from individuals under 21 years of age.
Age verification using a valid Pakistani CNIC is a mandatory step in the p9992 registration process. Where p9992 has reasonable grounds to suspect that an account belongs to a person under 21, the account will be immediately suspended pending verification. If the account holder is confirmed to be underage:
Parents and guardians are encouraged to use parental control software to prevent underage individuals from accessing online gaming platforms. p9992 accepts no liability for underage access resulting from a registered adult account holder's failure to secure their account credentials.
p9992 sends promotional communications — including bonus offers, free bet promotions, PSL and cricket season special offers, new game announcements, and loyalty programme updates — only to players who have explicitly opted in to receive such communications.
Your marketing preferences can be managed at any time from within your p9992 account settings under the "Notifications" section. You may opt out of all marketing communications via a single action. Opting out of marketing communications does not affect transactional communications, which include deposit confirmations, withdrawal notifications, and account security alerts — these are sent regardless of marketing preference as they are necessary for the management of your account.
p9992 will never send unsolicited marketing messages via SMS, WhatsApp, or email to individuals who have not opted in. If you receive unsolicited communications purporting to be from p9992, please report them to [email protected] (plain text — not a clickable link) immediately.
p9992 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, business practices, or the services offered on the Platform. All changes will be published on this page with an updated "Last Updated" date.
Where a change is material — meaning it significantly affects how your personal data is collected, used, or shared — p9992 will notify registered account holders via their registered contact details at least fourteen (14) days before the change takes effect. For non-material updates (such as clarification of existing practices or correction of typographical errors), the revised Policy will be published without advance notification.
Continued use of the p9992 Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you should cease using the Platform and may request account closure by contacting p9992 support.
p9992 recommends that you review this Privacy Policy periodically to stay informed of how your data is protected. The version date displayed at the top of this page indicates when the current version became effective.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by p9992, please contact us through the following channels:
p9992 will acknowledge all data subject requests within five (5) business days and will aim to resolve them within thirty (30) days of receipt of a valid, verifiable request. In complex cases, the response period may be extended by a further thirty (30) days, in which case you will be informed of the extension and the reason for it.
If you are not satisfied with p9992's response to your data subject request or privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority under whose jurisdiction p9992's processing activities fall, as identified in your account documentation. p9992 will cooperate fully with any regulatory investigation arising from a complaint filed in accordance with this process.
Your privacy is protected, your data is secure, and your rights are respected at every step. Open a p9992 account, deposit in PKR via JazzCash or EasyPaisa, and experience Pakistan's most trusted online gaming platform. Strictly for players aged 21 and above.